This course is targeted at delegates that would like an overview of both Lean and Six Sigma core principles. Delegates will then decide whether to go the Six Sigma route or the Lean route. Topics include: Change Management, Define Phase – VOC, SIPOC, Process Map, CCR, Measure Phase – Indicators, Data, Examples, MSA, Analyze Phase – Statistics, Ishikawa, C&E, Root Causes, Improve Phase – Evaluation & Selection, To be Process Map, Presentation, Control Phase – Scheduling, RACI, PCS & Documentation, Lean – Kaizen, RIW, Spaghetti Map, VSM, 5S, 8 Waste.